Shipping policy

Shipping costs and destinations

Standard shipping to the United States is $8.00 per order. Orders of $70.00 or more ship free. The shipping charge is shown at checkout before you pay. There is no other minimum or surcharge. We do not currently ship outside the United States.

When your order ships

We hand your parcel to the carrier within 1–5 business days of your order and email you its tracking number at dispatch. A shipping label alone does not mean the carrier has received the parcel.

If we cannot ship within 5 business days, we will email you before that deadline with a revised shipping date and a choice: wait or cancel for a full refund. Cancelling costs you nothing. If we cannot provide a revised date, we will tell you, and you can cancel at any time before dispatch. Silence is not agreement to a delay.

Delivery estimates

Delivery estimates vary by item. Check the estimate on the product page for the item you are ordering. If an estimate is missing or unclear, email us before ordering so we can confirm the information for that item.

Delivery estimates are not guaranteed arrival dates. Items in the same order may arrive separately. Carrier delays, busy periods and holidays can affect delivery. We do not promise arrival by a particular gift date, holiday or occasion.

If an order is delayed, contact us for an update. The cancellation and non-delivery protections on this page still apply.

Tracking your parcel

Every order ships with tracking, emailed to you at dispatch. Carrier scans can pause while a parcel is moving. If tracking has not updated for more than 10 days, email us and we will look into it.

Unexpected delivery charges

If a carrier asks you to pay an import, duty or handling charge on delivery, send us the receipt after payment and we will reimburse you in full.

Late, missing or damaged orders

Not delivered: if your parcel has not arrived 45 calendar days after you ordered, contact us for a full refund or a replacement—your choice.

Damaged, faulty or wrong item: email us your order number and a photo. We will replace it or refund you, whichever you prefer. You do not need to send it back.

Changed your mind: you have 30 days from delivery to request a return. See our Refund & Returns Policy.